Terms of Use and Service
WELCOME TO REGISTERED, A MARKETPLACE FOR SPORTS, ARTS AND LEISURE. PLEASE READ THESE TERMS OF SERVICE CAREFULLY AS THEY CONTAIN IMPORTANT RULES REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. THESE TERMS AND CONDITIONS (HEREIN ALSO DEFINED AS “TERMS”, “AGREEMENT” or “CONTRACT”) ARE BINDING UPON THE PARTIES.
1. Services
www.registered.store (the “Site” or “Platform”) is an online platform allowing individuals (hereinafter referred to as “Participants”) to browse, select and register for one or more participatory activities (hereinafter referred to as “Activities”), managed and promoted by third parties (hereinafter referred to as “Promoters” or “Organizers”). Promoters and Participants will be jointly referred to as “Members” or “Users” “You”, “Your”, “Members”. Service Provider, Promoters and Participants may be also individually referred to as “Party” or collectively as “Parties”.
Please note that REGISTERED role consists of:
- providing an online platform where Promoters can create, list Activities and collect registrations for both free and paid Activities, track attendance and collect fees.
- allowing Participants to register and pay for an Activity by using the payment tools integrated into the Platform.
(points I and II jointly referred to as the “Services”).
2. Information About Us
2.1 www.registered.store is owned and operated by REGISTERED S.R.L., a limited company registered in Italy, whose registered address is at via Giovanni Paisiello 12, 00198 Roma, VAT number 14356481003 (hereinafter also referred to as “REGISTERED”, “Service Provider”, “We”, “Us” or “Ours”).
2.2 REGISTERED is an IT company focused on developing innovative online solutions for Activity management.
2.3 These Terms, together with any and all other documents referred to herein, set out the rules under which You are allowed to use this platform and its services. In this Contract, any term used where singular shall include the plural and vice-versa, and any term in the masculine shall include the feminine.
3. Applicable Terms
3.1 Members will be required to fully accept these Terms when signing up for an account or registering to an Activity. Please read these Terms before using or continuing to use the Site. Users shall not agree to the Terms unless they fully understand and accept each one. To the extent that anything in or associated with the Site is in conflict or inconsistent with these Terms, the Terms shall control. If any provision of the Terms is held invalid by any competent court, the Parties agree that the other provisions of the Terms will remain in full force and effect.
3.2 The provisions of these Terms apply to the use of the Site and the provision of Services, including the . By creating or registering to an Activity, Users agree to be bound also to Activity rules, which will be applicable between only, REGISTERED excluded. In case of any inconsistency or contrast between the Activity rules and these Terms, the latter shall prevail.
3.3 If there is any inconsistency between the interpretation of the Italian version and the translated version of these Terms, the meaning under the Italian version shall prevail.
4. Access to the Platform and creation of an Account
4.1 Promoters must register and create an account in order to fully use the Services including create and submit a new Activity, monitor Participants’ registrations, collect fees and communicate with Participants and Service Provider.
4.2 To register an account, Promoters need to access the Platform and provide the required information, including a current e-mail address which also serves the communication between the Parties. When registering an account, Promoter represents and warrants that the information provided as part of the registration process is accurate and not misleading. If any of their information changes later, it is Your responsibility to ensure that the account is kept up-to-date.
4.3 Upon successful registration, REGISTERED will provide Promoters with an account protected by a username and a password determined during the registration process. Users will have to set the password upon their first login. An account is personal and cannot be transferred to any third party without Our approval.
4.4 Promoters are responsible for safeguarding their passwords. Promoters agree not to disclose their password nor any other account details to any third party and that they will take sole responsibility for any activities or actions under their accounts, whether or not they have authorized such activities or actions. Promoters will immediately notify Service Provider of any unauthorized use of their accounts via e-mail.
4.5 Promoters must be real persons or entities to open an account and must register no more than 1 (one) account. Multiple accounts or accounts set up by automated methods of access to the Site are not permitted and will be removed.
4.6 When creating an account, Promoters will be asked to provide customary billing information as better described under article 8 “Service Fee and Payment”.
4.7 The Site and its Services are intended for persons who are 18 or older. For anyone under 18 an official representative of such person shall agree and be the guarantor of the activities made by this person on the Site. By accessing or using the Site and its Services, Members represent and warrant to have the legal age to enter into a legally binding contract.
5. Creation and listing of Activities
5.1 When creating an Activity, Promoters must enter the information required to define the Activity and submit such information through an online form or by e-mail. Information includes venue, date, description and images that represent the Activity. Once the form has been submitted, this will be subject to a pre-screen by the Service Provider itself or by any other person duly authorized in this regard. Please note that We reserve the right to reject any Activity if it is considered to qualify for any of the points under article 7 “Prohibited Activities and registrations”.
5.2 Promoters are allowed through the Platform to collect registrations, including monitoring the number of Participants and download a list of those, communicate with Participants by e-mail.
5.3 If the Activity is approved, Promoter will be contacted through e-mail or by phone by the Service Provider to define further details concerning the Activity, including in order to verify its identity or the entity it represents, bank account details for payments, number of registrations on sale, price, the registration period. Promoter guarantees that all information provided is accurate. Promoter shall provide a detailed description of the Activity according to the information solicited during the process and upload the Activity rules.
5.4 Promoter is responsible to determine in advance both the number and cost of registrations for each Activity.
5.5 Once the Activity is approved, REGISTERED will publish the Activity on behalf of the Promoter.
6. Promoters Activity Rules
Activity rules set out the rules that Participants must follow when joining an Activity. Promoter is required to upload Activity rules every time it creates a new Activity. Those rules must include at least the following points:
- a complete and satisfactory refund policy which includes a refund time frame and instructions on how to obtain a refund in case of cancellation and/or postponement;
- clear contact information;
- activity start and end time;
- ancillary information including additional requirements to join the Activity, if any.
7. Prohibited Activity/Activities and Registrations
7.1 The following type of Activities are prohibited and will be rejected:
- Activity that are not compliant with all applicable laws or regulations, including local laws;
- Activities that are poorly described, with inaccurate information;
- Activities that promote illegal activities or racial hate, discrimination or that are simply offensive;
- Activities that discriminate Participants based on sexual orientation, race and ethnicity, religion, disability;
- Activities that promote explicit violence, terrorism, explicit sex content or the use of drugs;
- Activities that are created with the purpose of advertising a service or a product, without any real Activity taking place.
- Activities advertised as free in order to circumvent REGISTERED and avoid paying the Service Fee.
7.2 REGISTERED is an online venue where Promoters can publish activities based on participation in sports, arts or other disciplines for learning, recreational or competitive purposes. REGISTERED is not a ticketing platform but a hosting Platform. Sale or resale of tickets related to amusement/entertainment activities or show performances are prohibited. Any breach of this provision will constitute a material breach and give rise to immediate termination of Your Account according to article 1456 of the Italian Civil Code.
8. Service Fee and Payment
8.1 Unless otherwise agreed or specified, REGISTERED does not charge Members any fee for accessing and using the Platform or listing an Activity.
8.2 However, if a Participant decides to register to an Activity, then as a result of the use of this Site and Services, Service Provider does charge Participants a fee as better specified under clause 9.3 of this Contract.
8.3 Participants, as a result of registering to an Activity and in consideration for receiving the Services, expressly agree to pay REGISTERED a fee equal to €0,50 + 2,5% of the Activity cost as set by Promoter for a specific Activity (hereinafter also referred to as “Service Fee”)
8.4 Promoters have the option to bear the Service Fee. This option may be requested when creating a new Activity. If a Promoter decides to bear the Service Fee, then REGISTERED will deduct the Service Fee directly from the Activity cost and Promoter will receive the payout net of the Service Fee.
8.5 Payments will be processed through Stripe, a third-party payment application. Members will effect the applicable payment transaction through Stripe. Promoters will collect all payments directly from Participants as they register to an Activity, REGISTRED excluded. REGISTERED is not affiliated with, does not endorse or recommend, and has no agency or employment relationship with Stripe. REGISTERED has no responsibility for or control over, and hereby disclaims all liability arising from or relating in any way to, the acts or omissions of Stripe or Your use of Stripe (including, without limitation, any fraud or other losses or any unauthorized loss, destruction, use, disclosure or alteration of Your data that may occur in connection with Your use of Stripe).
8.6 As mentioned under clause 8.5, payment processing services for Members on Site are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Termini di Servizio Stripe (collectively, the “Stripe Services Agreement”). By agreeing to these Terms and continuing to operate as a Member on this Site, You agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of REGISTERED enabling payment processing services through Stripe, You agree to provide REGISTRED accurate and complete information about You and Your business, and you authorize Service Provider to share it any transaction information related to Your use of the payment processing services provided by Stripe.
9. Exclusion of Termination Rights
9.1 In accordance with letter n) paragraph I of art. 59 Legislative Decree of 06/09/2005 no. 206 as amended and supplemented (“Consumer Code”), consumers withdrawal right is expressly excluded when related to contracts for the provision of leisure services on a specific date. Therefore, Participants are aware that once a registration has been made, it will not be possible to cancel the order.
10. Promoters and Participants Liability
10.1 Promoters are solely responsible and accept full responsibility for the organization and management of the Activity listed on the Platform. REGISTERED excludes any and all liability associated with the Activity published on the Site and accepts no responsibility for any loss or damage to Participants, including body injury, death, or property damage resulting from participation in the Activity.
10.2 Promoters agree to hold Service Provider harmless in the following cases:
- Activity cancellation or rescheduling;
- Reimbursement to Participants;
- Body injury, death, or damages to Participants occurred during or as a consequence of participating to an Activity;
10.3 In the event of cancellation, rescheduling not agreed with the Participant or failure to provide the advertised Activity not due to Participants’ fault, Promoter agrees to refund without undue delay any payment received from Participants.
10.4 Promoters are aware and take on full responsibility for the Activity management and organization. By accepting a registration through the Platform, Organizer is aware and accepts to enter a contractual relationship with one or more Participants and that REGISTERED acts as mere service provider and is not involved in the organization and management of the Activity.
10.5 To this purpose the Organizer is responsible for the Activity organization, for any postponement, cancellation and reimbursement of the listed Activities, as per article 12 “Promoters liability”.
10.6 Once the registration is completed, confirmations will be delivered in electronic form for immediate printing to the e-mail address provided during the registration process.
11. Disclaimer
11.1 REGISTERED makes the Platform available with related technology for Members to connect, facilitate registrations to Activities and exchange payments using Stripe as a third-party payment service provider. Even though REGISTERED connects its Members, Service Provider does not offer registrations to Activities nor is it an Activity organizer and therefore disclaims all liability arising from or related to the ActivityActivities, including their content.
11.2 REGISTERED responsibilities are limited to:
- facilitating the availability of the Site and Services including providing Promoters with a digital platform where to have their ActivityActivities available for registration
- allowing Participants to register for an Activity and pay for it.
11.3 REGISTERED creates and maintains the online Platform, however is not responsible for services and applications offered by third parties within the Site (e.g. payment processing services).
11.4 Promoters are responsible to find out about their legal, tax, and social obligations and to comply with the same.
12. Permitted Use
Users recognize that the Site shall be used solely in compliance with the terms and conditions set forth in this Contract. If We believe you are abusing the Platform in any way, the personal information you entered is not correct, or You do not respect these Terms, We may, in our sole discretion and without limiting other remedies, suspend or terminate your Account(s) and access to the Platform.
You must refrain from carrying out the following:
- breach or circumvent any laws or terms and conditions governing the use of this Site;
- violate any third-party rights, circumvent the security measures that protect our Platform;
- transfer your Account and credential to a third party without our consent;
- harvest or otherwise collect information about Users without their consent.
13. Intellectual Property
13.1 Except for User Content as defined below, all content included in the Site and the copyright and other intellectual property rights subsisting in all content that Service Provider makes available through the Site or Services belong to or has been licensed by Us. All content is protected by applicable Italian Copyright Laws and international intellectual property laws and treaties.
13.2 “Service Provider Trademarks” means all names, marks, brands, logos, designs, slogans and other designations REGISTERED uses in connection with its Services. Users may not use, remove or alter any Service Provider Trademarks, or co-brand their own products or services with Service Provider Trademarks, without Service Provider prior written consent.
13.3 “REGISTERED Content” means all content that REGISTERD makes available through the Site or Services, including any content licensed from a third party, but excluding User Content. Unless explicitly stated herein, nothing in these Terms shall be construed as conferring any license on REGISTERED intellectual property rights. Except as expressly authorized by REGISTERED and except as otherwise provided by mandatory law, Users agree not to reproduce, modify, sell, distribute, mirror, frame, republish, download, transmit, or create derivative works of REGISTERED Content, in whole or in part, by any means. User Content includes any material uploaded or submitted by Users. With respect to User Content You (or your licensors, as appropriate) retain ownership of your User Content and all intellectual property rights subsisting therein. When You submit User Content You grant Us an irrevocable, worldwide, royalty-free, nonexclusive license to use, reproduce, modify, distribute, transmit, display and publish such User Content (including in digital form).
14. Warranties
14.1 Promoters agree that they will be solely responsible for content they upload on the Platform. Specifically, you as a Promoter agree, represent and warrant that you have the right to submit such content and that You will not submit, communicate or otherwise do anything that: a) promotes or assists in any form of unlawful activity; b) infringes, or assists in the infringement of, the intellectual property rights including, but not limited to, copyright, trademarks and database rights of a third party; c) is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
14.2 Members agree to:
- use the Site in a manner that is lawful and that complies with these Terms;
- ensure that You comply fully with any and all local, national or international laws and/or regulations;
- not use the Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind;
- not use the Site in any way, or for any purpose, that is intended to harm any person or entity in any way.
14.3 You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties given by You under this article. You will be responsible for any loss or damage suffered by Us as a result of such breach.
14.4 Access to the Platform is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue the use of the Platform at any time, including for maintenance. In case of suspension, Service Provider will make any reasonable effort to alert Members before such suspension may take place however, We will not be liable to You in any way if our Site (or any part of it) is unavailable at any time and for any period.
15. Processing of Personal Data
15.1 By registering to an Activity, Participants agree to share their personal information with Promoters in order to process a registration.
15.2 You as an Organizer, agree to process Participants’ personal data as Data Controller for your purposes and according to the Genera Data Protection Regulation EU 2016/679. You pledge to implement adequate security measures to protect Participant’s data, inform Participants about their rights, not to process data for a purpose considered to be incompatible with the initial purposes of processing.
15.3 You, as Promoter, agree to hold Service Provider harmless for any misuse or unauthorized use of Participants’ personal data.
16. Links to Other Sites
16.1 Users may find links to other websites or resources on the Platform. Users accept that links or banners to third-party websites are provided for Users convenience only, and if Users click on a link or banner to a third-party website, they will be subject to those third-party websites terms and conditions, including any assumption of warranties, and privacy and security policies. Users acknowledge and agree that REGISTERED is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.
16.2 REGISTERED will not be responsible or liable, directly or indirectly, for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such site or resource. Users acknowledge sole responsibility for and assume all risk arising from his or her use of any such websites or resources or the content, products or services on or available from such websites or resources.
17. Service Provider limitation of liability
17.1 Participants understand and are aware that by registering to an Activity, they will enter into a contract directly with Promoters and that Promoters, not REGISTERED, are responsible for the registration and the Activity.
17.2 Therefore, Service Provider shall not be held responsible for any Activity that may or may not happen during the execution of the Activity, neither it guarantees any Activity listed on the Site will satisfy any expectation or will be successful.
18. Changes to terms and conditions
Service Provider reserves the right, at its sole discretion, to modify the Site or these Terms, at any time for technical or commercial reasons. If REGISTERED modifies these Terms, it will notify users by e-mail with a 30 days’ minimum notice. Service Provider will also update the “Last Updated” date at the bottom of these Terms. By continuing to access or use the Site after We have provided Users with notice of a modification, You fully agree to be bound by the modified Terms. If the modified Terms are not acceptable to You, the only recourse is to cease using the Site. Users must review these Terms on a regular basis to keep themselves informed of any changes.
19. Suspension, Termination and Account Deactivation
19.1 In the Activity of a material breach by Users of this Terms including but not limited to fraud and good faith duties, Service Provider reserves the right to: (a) terminate Users’ access to the Service; (b) deactivate any of Users’ accounts and access to all related information and files in such accounts as well as remove Users’ Content; and (c) bar Users’ access to the Platform.
19.2 In addition, REGISTERED reserves the right at any time and without any prior notice to remove any Activity listing on the Site which in Service Provider’ sole discretion considers to be objectionable, in violation or breach of these Terms, or otherwise harmful to the Site and/or Services. Upon such listing disabling, Promoters may not claim any fees, payments or damage in relation to any Activity already listed.
19.3 Users may deactivate their Accounts at any time via their profile page or by sending an email to accounting@registered.store
19.4 REGISTERED reserves the right to suspend or terminate a User’s account or access to the Site:
- If a Promoter creates more than one (1) Account;
- If Users are below the legal age needed to enter into this Contract.
- If any information provided by a Promoter during the registration process or thereafter proves to be inaccurate, out-dated or incomplete; or
- If a User provides (a) false, outdated or misleading information; (b) information that in REGISTERED sole discretion is deemed inappropriate to other Users (including, but not limited to obscene, libellous, slanderous or similarly inappropriate postings) or (c) information in breach of these Terms;
- At REGISTERED sole discretion, if it believes at any point that the Site has not been used properly or that Users’ conduct may cause damage to other Users, Service Provider or the Platform itself.
20. Governing Law
20.1 This Contract and all matters arising out of or relating to it (including non-contractual disputes or claims and their interpretation) shall be governed by the laws of Italy.
20.2 Any claim or dispute arising out of or relating to this Contract (including non-contractual disputes or claims and their interpretation) shall be subject to the jurisdiction of Rome courts, Italy.
20.3 If a User is also considered a consumer under the consumer code, he or she may decide to take action in the court of law of residence.
20.4 In accordance with Article 14 of the EU Regulation of the European Parliament and Council No. 524/2013, We provide the link to the European online dispute resolution platform: http://ec.europa.eu/consumers/odr/
Last updated: 15 May 2018